1 hour ticket response
Our team of tech support engineers is committed to delivering swift answers to all your inquiries. We’ll examine your tech support ticket the instant it is received and will reply back with a solution within maximum 1 hour after the helpdesk ticket submission. In reality, our average response time is 20 minutes.
A Top–Notch Help Desk Service
Each member of our help desk staff has several years of experience in the Linux shared web hosting services world and most of them have worked for us for at least 5 years. They all are ready to reply to all your inquiries in the most competent manner possible.
An Intuitive Help Section
To help you find a quick hint on how to use a certain feature, we have incorporated a really intuitive Help Center section in the Web Hosting Control Panel. You can search through a huge selection of web hosting account administration articles and website management articles, refer to our F.A.Q. section or check our educational video tutorials.
