1 hour ticket response
We are specialized in offering a quick and adequate answer to every tech support ticket sent by a customer. Our knowledgeable client support team members will examine your query and will offer you the best option. We offer a 1–hour response time guarantee for all tickets. In reality, our average support ticket response time has proven to be twenty minutes.
A Top–Notch Help Desk Support Service
Each member of our customer support team has several years of experience in the hosting world and the vast majority of them have worked for us for at least 5 years. They all are eager to reply to all your inquiries in the most efficient manner possible.
An Intuitive Help Center Section
Included in the Site Control Panel is an easy–to–navigate Help section, which offers various sources of information. You can browse through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, watch the instructional video tutorials or take a gaze at the F.A.Q. section.