Website Migration
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Q: What does the web site migration service entail? Will my site be secure?
A: The web site migration service available at Linux Hosts Inc. is entirely free of charge and consists of transferring all your web files, databases and e–mails from your current provider to your brand–new hosting account with us. We’ll also update all the settings necessary for your web sites to be fully operational on our advanced cloud hosting platform.Our techs are completely capable of transferring just about any website. With years of work experience in the industry, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom–made app with many custom libraries is as elementary as moving a simple WordPress weblog.
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Q: Just how long will it take for my web site to be transferred over to your platform?
A: We try to perform all website migrations ASAP. Nevertheless, we do not have a set time frame for website migrations. There are various things that you need to take into account – the sheer size of your web site and the workload of our web site migration staff, etc. We constantly strive to carry out each migration in less than 48 hours. With smaller web sites, our staff usually manages to finish in less than 24 hours.
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Q: What data will I have to give to your Website Migration Department?
A: We do not request any information that is private. We will need, however, the login info for your old web hosting account along with the name of the website that you’d like to move.
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Q: You will access sensitive info. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We’re committed to safeguarding the safety of the private information obtained from the clients. To achieve this, we use technical security measures to avoid the loss, the abuse, the alteration or the unauthorized leakage of the private info under our control. The measures include, but are not limited to: physical, electronic and managerial operations to protect and secure the data that we collect on the World Wide Web. When we ask customers to submit financial info (for instance, a credit card number), this info is secured using the SSL (Secure Sockets Layer) encryption technology.
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Q: Will there be any outage for my site?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. When the transfer is complete, we’ll make certain that everything is working properly and that the integrity of your web content is not compromised prior to notifying you that the transfer is over. After that, we will tell you how to transfer the domain over to your hosting account with us and how to modify the DNS resource records.
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Q: Will my present web hosting provider have to do anything?
A: While we migrate your web content, your web hosting provider won’t be aware of the migration at all. We will never touch base with them in any way.
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Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Generally, if we can gain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.