1 hour ticket response
Our team of support engineers is specialized in giving fast answers to each of your queries. We’ll review your support ticket the moment it’s been delivered and will reply back to you with a solution to your problem within less than 1 hour after the trouble ticket submission. Actually, our average helpdesk ticket response time is 20 minutes.
A Top–Quality Tech Support Service
Our support engineers possess enormous experience in the cloud hosting sector and are skillful enough to provide a prompt answer to your problem. If, however, the case at hand is not within the competency of a customer support engineer, the helpdesk ticket will be sent to a programmer or administrator for additional investigation.
An Easy–to–Browse Help Center Section
In the Online Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick hints on how you can use our web hosting services. You can find the answers to your queries in our F.A.Q. repository, find more suggestions in the web hosting account management articles or check out the step–by–step video tutorials.