Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Control Panel you will find an in–depth Help Center section featuring a multitude of how–to articles and commonly asked questions. They are compiled by our support team of qualified techs. Simply fill in your question and our smart platform will offer you the most appropriate answer.

  • Top quality support service

  • Video Tutorials

  • For people who want to learn how to tackle a typically experienced problem by watching a tutorial video, we’ve added a collection of video tutorials to our Control Panel. All the how–to video clips are short and easy to comprehend. They offer visual demonstrations of different site management tasks.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 client support service and a sixty–minute response guarantee. Our seasoned techs will be online for you 24–7 to reply to your queries and to sort out any problem that you could have. Just send a support request from the Help Center and we’ll respond to you in a jiffy.