Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Site Control Panel you will find a comprehensive Help section featuring multiple educational articles and frequently asked questions. They are answered by our support team of competent techs. Just type in your question and our clever software will show you the best answer.

  • Top quality support service

  • Educational Videos

  • If you wish to watch how an action is completed or how a problem is taken care of, instead of just reading about it, check out our selection of step–by–step video tutorials. They address lots of different topics and will help you quickly find your way around the Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 client care service and a 60–minute response time guarantee. Our capable customer service technicians will be available 24–7–365 to reply to your questions and to fix any problem that you may possibly stumble upon. Simply send a ticket from the Help Center and we’ll respond to you in a flash.