Phone Support in Hosting
In case you decide to acquire one of our Linux hosting service, you'll be able to get in touch with our customer support crew over the phone for 14 hours per day. We will help you select the proper plan for your websites since we believe that it's better to discuss such matters with a live person. If you already have an account, we can help you with your sales/billing questions and general issues, even with some technical problems which do not involve a lot of time or escalation to a system administrator as it will be more convenient to open a ticket for time-consuming issues and have the communication in a single place. We have phone numbers in the United States, the United Kingdom and Australia, so you're able to call the one you prefer and talk to our agents.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there will always be somebody to help you when you have any queries about the semi-dedicated server packages that we supply. Whether you would like to know more about our packages, you have a billing issue or some general issue, you can call us. Although some more complicated issues could require a ticket in order to give time to our tech support crew to analyze, we can assist you with various technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on 3 different continents - in the United States, Great Britain and Australia, we have local telephone lines in these countries as well. In case you're in another country, we also have a global number where you're able to get in touch with us.