In case you have never opened a hosting account or you’ve changed companies and the new one uses an account administration interface that you haven’t seen before, you may become perplexed about how to complete a particular operation in your account or on your desktop computer. That is why, lots of web hosts have set up a knowledge base, which covers the most common queries and issues pertaining to the specific platform they use, instead of adding only some general details. This sort of knowledge base will help you find the necessary info swiftly and effortlessly, so you won’t need to dedicate a lot of time and effort to matters that may require something as elementary as pressing a button or checking a tickbox. Thus, not only can you get things done, but you can also discover loads of new and useful things, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Hosting

If you’ve bought your first hosting plan from our company or have migrated your site over to us, you’ll grow used to our services and our in-house developed Hepsia hosting Control Panel very quickly due to the fact that we have compiled an exhaustive web-based knowledge base where you can find all the info that you’ll ever need – both general info in regards to the hosting service as a whole and more specific info about the separate features that you can use and the challenges that you can run into. The articles are located in 2 places. The complete article collection is accessible via the Control Panel’s Help section. You can read relevant articles about the different features in every Control Panel section as well. You can get to know how to do practically everything, from enabling an .htaccess configuration file to administering a mailing list, and all the articles feature in-depth guides, so you won’t ever become lost because of an unclear text. Naturally, in case you encounter a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can contact our customer care team representatives 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers feature an extensive online article library where you can find any info that you may need about our web hosting services or about the Hepsia Control Panel that we’re using. We have prepared it on the basis of the feedback that we’ve acquired from our clients over the years and, as a consequence, our articles cover specific issues that you may run into and propose the best means of fixing them, for example getting a 500 Internal Server Error message or being unable to send emails from your PC although you have the correct SMTP server settings. The articles are available in each Control Panel section and you can consult them whenever you wish. They can help you increase your knowledge not only about our platform, but also about the web hosting service in general, as they offer exhaustive instructions and general info such as what cron jobs or file permissions are.