Lots of individuals who begin using their very first web hosting account, or change companies, often have enquiries in regard to how particular tasks are carried out or have difficulty setting up different things like e-mails, site settings, etc. Because of this, lots of web hosts have prepared documentation with the most frequently asked questions and problems in order to help their clients obtain info swiftly and easily. Consequently, the technical support engineers can devote more time to actual problems that some clients may be facing, because the solution for the smaller things will already be available on the Internet and customers can handle them without touching base with the client support staff. Having detailed documentation is quite important, especially for new customers with no experience, because the web hosting service involves an immense amount of features and lots of people can become puzzled about what to do. A good information repository can both help you execute the tasks that you wish and become aware of how the hosting service functions as a whole.
Extensive Online Documentation in Cloud Hosting
If you purchase a cloud hosting plan through our company, you will acquire access to our in-depth online documentation where you will find information about virtually everything connected with our web hosting services. The topics cover anything from how to set up an e-mail account on your mobile phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand way and feature in-depth guides on how to complete a specific task inside your Hepsia hosting Control Panel. You can also find info that is not connected directly to Hepsia, for instance one that concerns online apps on your desktop computer. The entire collection of articles will be available in the Help section of the Control Panel, but those that are relevant to a specific Control Panel section can be accessed on the spot. Given the fact that we’ve included as many topics as possible, you’ll be able to become aware of pretty much everything associated with your account.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers come bundled with a rich article library where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve compiled it based on the feedback that we’ve assembled from our clients over the years and, as a consequence, our articles cover specific issues that you might run into and include the very best way to solve them, for example receiving an HTTP 500 error message or not being able to send emails from your desktop PC even though you have the right SMTP server settings. The articles are available in every section of the Control Panel and you can consult them at any moment. They can help you heighten your knowledge not only about our platform, but also about the hosting realm as a whole, as they feature detailed guidelines and general info such as what file access permissions or cron jobs are.